{
  "@context": "https://schema.org",
  "@type": "Dataset",
  "name": "RTO/RPO Targets",
  "dateModified": "2026-06-03T04:53:07.914Z",
  "license": "CC-BY-4.0",
  "tiers": [
    {
      "tier": "Tier-0 Critical",
      "services": [
        "notary-quote",
        "payment",
        "auth"
      ],
      "rtoMinutes": 15,
      "rpoSeconds": 30,
      "slaUptime": "99.99%"
    },
    {
      "tier": "Tier-1 Core",
      "services": [
        "criminal-record",
        "naati-translate",
        "mfa-legalization"
      ],
      "rtoMinutes": 60,
      "rpoMinutes": 5,
      "slaUptime": "99.95%"
    },
    {
      "tier": "Tier-2 Standard",
      "services": [
        "dashboard",
        "reporting",
        "analytics"
      ],
      "rtoMinutes": 240,
      "rpoMinutes": 30,
      "slaUptime": "99.9%"
    },
    {
      "tier": "Tier-3 Batch",
      "services": [
        "sitemap-gen",
        "seo-audit",
        "backup-archive"
      ],
      "rtoHours": 24,
      "rpoHours": 4,
      "slaUptime": "99.5%"
    }
  ],
  "measuredQ2_2026": {
    "tier0_rtoActual": "8m12s",
    "tier0_rpoActual": "11s",
    "tier1_rtoActual": "37m",
    "tier1_rpoActual": "2m08s"
  }
}