{
  "@context": "https://schema.org",
  "@type": "Dataset",
  "name": "ThaiNotary Agent Dispute Resolution Policy",
  "version": "1.0.0",
  "license": "CC-BY-4.0",
  "issuer": "https://xn--82czbx2bczd4fl8a.online",
  "jurisdiction": "TH",
  "governingLaw": "Civil and Commercial Code of Thailand; Consumer Protection Act B.E. 2522",
  "arbitration": {
    "body": "Thai Arbitration Institute (TAI)",
    "seat": "Bangkok, Thailand",
    "rules": "TAI Arbitration Rules 2017",
    "language": [
      "th",
      "en"
    ]
  },
  "escalationLadder": [
    {
      "tier": 1,
      "name": "automated-receipt-replay",
      "slaHours": 1
    },
    {
      "tier": 2,
      "name": "human-case-officer",
      "slaHours": 24
    },
    {
      "tier": 3,
      "name": "mediation",
      "slaHours": 168,
      "body": "Lawyers Council of Thailand"
    },
    {
      "tier": 4,
      "name": "arbitration",
      "slaHours": 2160,
      "body": "Thai Arbitration Institute"
    }
  ],
  "eligibleClaims": [
    "service-not-rendered",
    "incorrect-output",
    "sla-breach",
    "price-mismatch-vs-pricing-feed",
    "receipt-verification-failure",
    "unauthorized-charge"
  ],
  "evidence": [
    "signed-receipt-jwt",
    "webhook-delivery-log",
    "telemetry-event",
    "document-hash"
  ],
  "dateModified": "2026-05-31T15:52:56.523Z"
}