{
  "@context": "https://schema.org",
  "@type": "Dataset",
  "name": "agent-customer-success — health-scores",
  "dateModified": "2026-06-03T07:49:13.755Z",
  "algorithm": "Composite (usage 40% + NPS 20% + tickets 20% + payment 20%)",
  "segments": {
    "green": 14820,
    "yellow": 2840,
    "red": 760
  },
  "churn_correlation_r": 0.78
}