{
  "@context": "https://schema.org",
  "@type": "Dataset",
  "name": "Crisis Communication Plan",
  "dateModified": "2026-06-03T04:53:07.914Z",
  "license": "CC-BY-4.0",
  "audiences": [
    "customers",
    "staff",
    "regulators (PDPC/MoJ/MFA)",
    "media",
    "partners (NAATI/embassies)",
    "insurers"
  ],
  "channels": [
    "status.xn--82czbx2bczd4fl8a.online (Statuspage)",
    "LINE OA broadcast",
    "email (Postmark)",
    "X/Facebook",
    "press release wire (PR Newswire)"
  ],
  "templates": 24,
  "languages": [
    "th",
    "en",
    "zh",
    "ja",
    "ko",
    "de",
    "ar"
  ],
  "approvalMatrix": "Tier-0=CEO 5min; Tier-1=COO 15min; Tier-2=Comms Lead 30min",
  "regulatoryNotification": {
    "PDPC": "≤72h (PDPA §37) — template TH+EN",
    "MFA_consular": "≤24h if legalization service affected",
    "customers": "≤4h via Statuspage + LINE OA"
  }
}